One Response to “TAG Heuer Women’s WV2410.BA0793 Carrera Diamond Automatic Watch”

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  1. David Sheingold "DS"
    12 of 13 people found the following review helpful:
    1.0 out of 5 stars
    BEWARE AMAZON’S JEWELRY DEPARTMENT, February 20, 2009
    By 
    David Sheingold “DS” (Miami) –
    (REAL NAME)
      

    This review is from: TAG Heuer Women’s WV2410.BA0793 Carrera Diamond Automatic Watch (Watch)

    As the title says: BEWARE OF AMAZON’S JEWELRY DEPARTMENT.

    I ordered this watch and received a “package” on the 29th of January. As I excitedly opened the package to see what I purchased, I found that the box was completely empty. I received the gift box, the amazon.com warranty cards, the manual in leather enclosure… but no watch.

    Customer service in this situation is WORTHLESS. Apparently the jewelry department of Amazon cannot be contacted by email or by phone. They wanted me to file a false police report stating that the watch was stolen. Highly dishonest and unethical for a company such an Amazon to suggest. The jewelry department can ONLY be emailed by the customer service and managers when calling Amazon, and the jewelry department will ONLY respond to those reps via email.

    I had to file a dispute with my American Express (thank goodness for amex, the best credit card anyone can have ever, period, exclamation mark) in order to get a refund. I was on the phone with customer service for approximately 2 weeks before they agreed to issue a refund. This is after filing an “information” police report stating the obvious (box came empty).

    Bottom line… I will never buy a high priced jewelry item from Amazon again.

    Side note: I purchase this watch from another retailer and it is stunningly beautiful.

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